In today’s technologically dependent business world, the collection of sensitive consumer information comes with the need for added data security. It’s the responsibility of claims departments utilizing insurance transcription services to only use appropriately vetted vendors. But what matters, what should…
Outsourcing can reduce costs, but getting the most value out of your insurance transcription vendor requires effort from both parties. Whether your company already outsources insurance transcription or you are considering doing so, the following tips will help you get the…
When it comes to including recorded statement transcription as part of a company’s claims process, it is important to know which style of transcription a company provides and what their accountability standard is for their transcribers. Understanding what the process…
Most property and casualty claims adjusters will tell you that spotting fraudulent claims is sometimes more difficult than it seems. One case may seem blatantly obvious as fake, while it is in fact completely true. Another might appear to be…
In the insurance industry, time is money. Thus, it is important for claims representatives to have the right tools and processes to make their job as easy and efficient as possible. One way this is done is by having access…
As most workers’ compensation adjusters will tell you, sometimes the facts of a claim just don’t add up. In those instances, it is up to the file handler to dig a little deeper to determine whether or not they are…
Do you have a 911 call you need to obtain and present as evidence in a court case? This could be for any number of reasons where litigation follows your involvement in a 911 emergency, such as for insurance purposes…
As many adjusters already know, the insurance claims settlement process can sometimes be a difficult endeavor. It doesn’t matter if you typically handle first or third party claims; you’ll inevitably have to work with difficult parties and when this happens…
As a claims adjuster, you already know that part of the process in handling a file is making sure your policyholder fully understands what is happening and how to proceed. However, sometimes the way you go about having this conversation…
Most claims adjusters like to think of themselves as business professionals. After all, they show up to an office each day and handle files that can sometimes have serious outcomes. While this is certainly true, if you ask whether or…
